Terms of service
Client Consent, Acknowledgment, and Privacy Policy
This document serves as a binding agreement between Michelle Enes Clinic LLC (“the Clinic,” “we,” “us”) and the undersigned client (“Client,” “you”). By signing this agreement or using our services, you acknowledge, consent, and agree to the terms herein.
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1. General Consent and Client Acknowledgment
• I voluntarily seek services from Michelle Enes Clinic LLC, which may include integrative aesthetics, wellness consulting, nutritional support, medical weight loss programs, and telemedicine services provided through licensed professionals.
• I understand that results vary and no specific outcome or guarantee is promised.
• I acknowledge that certain services may be provided by, or under the supervision of, independent licensed professionals, including the Medical Director for telemedicine weight loss programs.
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2. Medical Weight Loss & Telemedicine Services
• I understand that all medical and telemedicine services are managed by the Clinic’s Medical Director or delegated licensed providers.
• I understand that Michelle Enes, PhD (Natural Medicine), is not a medical doctor, and her role is limited to wellness, nutrition, and integrative support services.
• Telemedicine services are delivered according to applicable laws and regulations.
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3. Assumption of Risk and Release of Liability
• I understand that all services involve potential risks, including but not limited to skin irritation, allergic reactions, lack of desired results, or other adverse effects.
• I knowingly assume all risks and agree to release, defend, indemnify, and hold harmless Michelle Enes Clinic LLC, its owners, employees, contractors, and affiliates from any and all liability, claims, or damages arising from my participation in services.
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4. Independent Contractors
• Some services may be performed by independent licensed professionals.
• The Clinic is not responsible for the professional judgment, acts, or omissions of such independent providers.
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5. No Refunds Policy
• I understand and agree that all payments for services, treatments, consultations, and programs are final and non-refundable.
• No refunds will be issued under any circumstances, including but not limited to dissatisfaction with results, withdrawal from programs, or failure to follow recommendations.
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6. Booking Fee and Cancellation Policy
• A $50 non-refundable booking fee is required to reserve any appointment.
• The booking fee is applied toward the cost of the scheduled service if the appointment is kept.
• If I cancel less than 24 hours before my appointment or fail to show up, the booking fee is forfeited.
• Repeated cancellations or no-shows may result in denial of future services.
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7. Client Responsibilities
• I agree to provide accurate and complete information regarding my health, medications, and history.
• I understand that withholding relevant information may increase risks and may result in refusal or termination of services.
• I agree to follow pre- and post-treatment instructions provided by the Clinic or by any licensed provider working with the Clinic.
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8. Privacy Policy
• The Clinic respects and protects client privacy.
• Personal and health information will be collected only as necessary to provide services, process payments, and maintain records.
• Health information shared with the Medical Director or licensed professionals will be protected under HIPAA, where applicable.
• The Clinic does not sell or share client information with third parties for marketing purposes without consent.
• For website visitors: we may collect non-identifiable data (cookies, analytics) for site improvement. By using the website, you consent to this standard practice.
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9. Photos, Testimonials, and Marketing
• With my written or verbal consent, the Clinic may use de-identified photos or testimonials for marketing purposes.
• Without my explicit consent, no personal information or identifiable images will be used.
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10. Governing Law and Dispute Resolution
• This agreement shall be governed by and construed in accordance with the laws of the State of Illinois.
• Any disputes arising out of this agreement shall be resolved exclusively in Illinois courts, unless both parties agree in writing to arbitration.
